General Terms and Conditions of Use and Sale

Last updated: March 4, 2025

1. Introduction
Welcome to the website Modologie.fr . By accessing or using our site, you agree to these General Terms and Conditions of Use and Sale ("GTC"). If you do not agree with any of these conditions, please do not use this site.

2. Company Information
Modologie is a family business specializing in innovative aesthetic devices and beauty treatments. For any questions or requests, you can contact us:

Address Domaine de La Coupe, 11100 Narbonne
E-mail info@modologie.fr
Phone : 04 34 44 45 31

3. Purpose of the General Terms and Conditions of Use/General Terms and Conditions of Sale
These terms govern the use of the site Modologie.fr .
Product orders placed via the website.

4. Use of the Site
Access to the site Access to Modologie.fr It is free. However, you are responsible for any costs related to internet usage.
User account To purchase from our site, you must create an account by providing accurate and complete information.
Intellectual property All site content (texts, images, logos) is the property of Modologie. Any reproduction is strictly prohibited without prior authorization.

5. Products and Orders
Product description Each product is presented with a detailed description. Modologie strives to provide accurate information, but errors may occur.
Price Prices are displayed in euros, including all taxes (TTC), excluding delivery charges.
Order To place an order, you must follow the process outlined on the website. Once your order is confirmed, you will receive a confirmation email.
Availability : In case of stock shortage, we will contact you to offer a solution (refund or equivalent product).

6. Payment
Accepted payment methods : Bank cards (Visa, Mastercard), PayPal, and other solutions indicated on the website.
Security : All transactions are secured via encryption systems that comply with current standards.

7. Delivery
Delivery zones : We deliver to mainland France and other countries, according to the conditions indicated on the website.
Time limit Delivery times are estimated at [insert time] working days, but may vary depending on circumstances.
Costs Delivery costs are calculated during the order process and clearly indicated before validation.

8. Right of Withdrawal and Returns
Right of withdrawal : In accordance with the law, you have 14 days from the receipt of your order to exercise your right of withdrawal.
Terms Products must be returned in their original condition and packaging, accompanied by the purchase invoice.
Procedure To make a return, please contact our customer service department via info@modologie.fr.
Refund The refund will be issued within [insert timeframe] working days following receipt of the returned products.

9. Professional Guarantee and After-Sales Service
At Modologie, we are committed to offering our customers the highest quality products and services.
Guarantee All our products are covered by a legal guarantee of conformity and a guarantee against hidden defects, in accordance with current legislation. In case of a problem, we offer appropriate solutions, whether it be repair, replacement, or a refund.
After-Sales Service (ASS) Our team of professionals is available to assist you with any technical questions or concerns regarding the use of our products. You can contact us by email at info@modologie.fr or by phone at +33 4 34 44 45 31. We strive to respond to all inquiries within 48 hours.
Terms The warranty does not cover damage caused by improper use, lack of maintenance, or handling not in accordance with the instructions provided. Please refer to the user manual for detailed information.

10. Responsibility
Modologie cannot be held responsible for any direct or indirect damages related to the use of the site or purchased products, except in cases of gross negligence or intentional misconduct.
The use of the products must comply with the instructions provided.

11. Personal Data
Your personal data is collected and processed in accordance with our Privacy Policy.
You have the right to access, rectify, and delete your data.

12. Amendments to the Terms and Conditions of Use/Terms and Conditions of Sale
Modologie reserves the right to modify these terms and conditions at any time. New versions will be published on this page with an update date.

13. Disputes
In case of a dispute, we invite you to contact our customer service department to find an amicable solution.
If no solution is found, the disputes will be subject to the exclusive jurisdiction of the French courts.

Thank you for your trust and enjoy your visit to Modologie.fr !